Frequently Asked Questions
Your guide to clean beauty and sustainable wellness.
Are your products 100% natural?
Yes, all our products are formulated with plant-based ingredients and are free from synthetic fragrances, parabens, and sulfates to ensure the highest purity for your skin.
Do you test your products on animals?
Never. Natural Living Solutions is a strictly cruelty-free brand. We do not test our formulas or raw ingredients on animals, nor do we work with suppliers who do.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our eco-friendly warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product isn't right for your skin type, you can return it within 30 days of purchase for a full refund or store credit.
Is your packaging recyclable?
Sustainability is at our core. We use glass jars, FSC-certified paper boxes, and biodegradable packing peanuts to minimize our environmental footprint.
Can I use your products if I have sensitive skin?
Our formulas are designed to be gentle; however, we always recommend performing a patch test on a small area of skin 24 hours before full application.