Returns & Exchanges
At Natural Living Solutions, we want you to be completely satisfied with your organic beauty purchase. If a product doesn't meet your expectations, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Place the unused items back in their original eco-friendly packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship Your Return
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned botanical products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
